Use this while you open your Instant Casino account, so the name, document and deposit line up from the first minute.
How soon is verification done?. New accounts settle in quickly, but the first days run on your mailbox. After you confirm the e-mail address, check the inbox for anything from us and keep the password somewhere you can reach it, not only in the browser. Verification usually wraps up inside 57 hours, so have your proof of identity, proof of address and payment method confirmation photographed and readable before you request a review. Meanwhile you can log in, look around and set your limits without waiting for the check to finish.
Gather these five items so the form takes one pass instead of three.
Fields you cannot undo later. A few fields are locked once the account exists, so treat them as one-way choices. Your country and currency decide which payment methods appear and how amounts display for good; the name must match the document you will send, because a mismatch triggers a manual fix. Pick New Zealand and NZ$ unless you have a firm reason otherwise. Read the terms before accepting, since the one-account rule means a wrong second attempt is closed rather than merged.
Keeping the login key safe. The e-mail address is the key to the whole account, so guard it from the first login. Use a password you have not reused on other sites, and keep it in a password manager rather than a note on your phone. If it ever slips out of reach, the recovery route sends a reset link to that registered address, which is why the address itself must stay secure and current. Never share the login with anyone, and treat any message asking for it as a fraud attempt.
Read moreRead this while the registration form is still open on your screen.
Anjouan licensing rules require every account to be verified before money leaves, and checks here take about 57 hours from the moment your files arrive.
Live chat, e-mail and phone run day and night, every day of the week. Reach the team at [email protected] or on +64 9 466 1679 before you try a second registration, so the first account gets fixed.
Live chat handles a form that freezes mid-step. Keep your e-mail address, the page you were on and the error message visible so the agent can trace it.
E-mail takes the long version: describe what the form rejected and attach a screenshot. Use the address you registered with, so the reply lands in the right inbox.
Phone works best when you are locked out and cannot wait. Have your registered e-mail, date of birth and the reference of any deposit within reach.
The smallest first deposit here is NZ$15, and the payment methods below are the ones this casino accepts, so choose from that list rather than a method you use elsewhere.
Our support runs around the clock, so a stuck form never means a dead end.
One clear answer before you start, so the account you open is the one that stays open.
Plain answers suit this site's matter-of-fact approach, so every question below gets one straight reply.
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